Missed a Call? We'll Text Them Back for You
When you can't answer the phone, our system automatically texts the caller back in under 5 seconds: "Sorry we missed your call! How can we help you today?" That keeps them talking to you instead of calling your competitor.
Someone calls your business while you're on a job, with a customer, or closed for the night.
You can't pick up. Normally, this caller hangs up and calls the next business on Google.
Their phone buzzes instantly: "Hi, this is Dave from Apex. Sorry we missed you! How can we help?"
They text back what they need, book a time, or chat with your AI assistant.
Why Missed Calls Cost You So Much Money
Research shows that over 62% of phone calls to small businesses go unanswered. Whether your crew is on a roof, in surgery, or driving between appointments, missed calls are inevitable.
The real danger is what happens next: 85% of people who do not reach a business do not leave a voicemail. Instead, they hit the back button on Google Maps and dial the next competitor on the list.
DVT fixes this. A friendly text goes out within seconds, so the customer doesn't go looking elsewhere, and the conversation shows up in your DVT inbox so you can pick it up when you're free.
If your average job is worth $2,500 and you miss just 3 calls a week, you could be losing up to $30,000 every month in jobs you never knew about.
Set Up the Way You Want
We set it up to match your hours, your services, and the way you talk to customers.
Choose When It Sends
Send the text in 5 seconds or wait 45 seconds so it feels more natural and personal.
Different Messages After Hours
Use one message during business hours and another for nights and weekends, with an emergency number or a link to book online.
Booking Link in the Text
Include a link in the text so the customer can book an appointment right away.
AI Can Ask the Questions
Add the DVT AI assistant to ask the basics by text (address, what's wrong, how urgent) so you don't have to.
Your Team Gets Notified
The moment the customer texts back, your team gets a phone alert so someone can jump in.
Every Missed Call Is Tracked
Every missed call is added to your DVT job tracker, so nobody falls through the cracks.
Ready to Stop Losing Callers?
Book a quick 15-minute call. We can turn on Missed Call Text-Back for your business phone in under 24 hours.
Book a Free Call